AppX developed a full digital solution to transform Corpo Nacional de Escutas (CNE), Portugal's largest scouting group, digitalizing hundreds of manual processes for its 72,000 members.
Corpo Nacional de Escutas (CNE) is the largest scouts organization in Portugal, with around 72,000 members. It is a non-profit association with 90 years of history, aimed at training young people and the volunteering of its members.
In order to train its leaders, the CNE developed a complex training methodology, with several phases that needed the intervention of different users, and with mandatory participation in training sessions that take place across the country.
Before the digital transformation, the entire training course was managed manually through physical documentation. This method was decentralized, complex, highly prone to human error and loss of information, and allowed inconsistencies between the different regions of the country.
Close to the edge of what was possible to manage with the manual method, and in order to centralize information, bring regions closer together and maintain a historical record of all activities, the need arose for a platform to support and manage the entire training course. For this reason, the CNE challenged AppX to develop this solution.
The solution features a web platform tailored to manage all main tasks and processes of the association, spanning national operations. With geographic flexibility at its core, the platform allows the management of courses and training sessions from any location across the country, and enables trainees to enroll in sessions outside their local area.
The solution integrates all the business rules from the adult training manual to ensure uniform compliance among participants. Designed to cater to users of varying technological proficiency, it supports the uploading of traditional physical documents. Additionally, the platform guarantees regular participation in continuous training by all managers, maintaining their qualifications. An automatic report production feature ensures a seamless transition from traditional to digital methods by replicating crucial documentation.
The solution developed by AppX, in addition to being the central core of the management of all information, allows each of the stakeholders to view and manage their information and perform their tasks in a simplified way. At all times, the trainee can consult the status of their course on the platform through an explanatory flowchart. If a user has any pending tasks, he is notified accordingly.
The platform allows the user to manage all courses and training sessions. Each of these modules has a flow of actions with specific timings, which are presented in a simple and intuitive way, allowing an immediate awareness of the various phases.
The export of physical reports identical to those used before makes it possible to bridge the gap between the new digital solution and previous methods.
Participation in training sessions and courses may require a payment, which can be done through the platform thanks to the integration with a payment gateway.
The solution consists in a web platform with a front-end developed using React.js, a back-end in Node.js, and a MySQL database. Crafted to accommodate thousands of users, each with distinct roles, the platform was meticulously optimized for high performance. This included the strategic selection of lightweight open-source technologies during development to enhance efficiency and user experience.
With the development of this solution, the CNE digitally transformed a complex and time-consuming process, opened the doors for the implementation of continuous training and now allows greater synergy between the different regions of the country, allowing enrollment of trainees in training sessions and courses outside its region.
All this is now done without increasing the complexity of managing the entire process. This would not be possible without this digital solution, that allowed for a new set of possibilities for the CNE.
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