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Evolving Food Delivery – How We Helped COOKOO Scale Its Innovative Model with Technology

Technology has the power to transform entire industries, and at AppX, we have been at the forefront of this transformation. One of our case studies is the project developed for COOKOOThe Kitchen Hub, a foodtech based in Lisbon that challenged the traditional food delivery model.

 

Launched in 2019, COOKOO introduced a pioneering concept: “One kitchen, multiple concepts.” Instead of operating as a single restaurant, the brand brings together multiple kitchens in one physical space, allowing customers to place orders combining dishes from different brands, all in a single order.

 

To make this possible, a robust digital solution was required, integrated with COOKOO’s existing infrastructure and, above all, capable of supporting the dynamic and scalable nature of its business model.

 

Technology Made to Grow with the Business

 

The project required deep technical knowledge, system integration, and a strong focus on user experience. We developed a multiplatform mobile app with key features to support the operation:

 

  • Dynamic food listings, enabling smooth navigation between different gastronomic concepts,
  • Smart, integrated cart, allowing dishes from various kitchens to be combined in the same order,
  • In-app payments, with multiple simple and secure options,
  • UX tailored to real consumer behavior, focusing on simplicity, speed, and clarity.

 

To ensure performance, scalability, and seamless integration with kitchen systems, we chose:

 

  • Frontend in React Native: native and responsive experience on iOS and Android devices,
  • Backend with Laravel + MySQL: security, reliability, and full integration with COOKOO’s ordering system,
  • Custom integrations with the brand’s existing logistical and operational flows.

 

This architecture provided greater control over operations, agile order management, and a much more convenient experience for the end user.

 

Real Impact on Business and User Experience

 

With the launch of the new app, COOKOO now offers:

 

  • Increased logistical efficiency, with an integrated and fluid ordering system
  • Greater personalization, ideal for groups with diverse tastes
  • Brand recognition, establishing itself as a leader in food delivery in Portugal

 

Available on the App Store and Google Play, the app saw rapid adoption and has been supporting business growth ever since.

 

This project is a clear example of how strategic technology + product vision can transform not only a company’s operations but also the consumer experience.

 

At AppX, we develop digital solutions that make sense for the business and for those who use it. We are ready to create technology that grows with your business.

 

Want to turn your idea into a scalable digital product?

Get in touch with us! 🚀

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